Beoordelingen van klanten over Delfini

door Odyssey21034236000 Linköping, Zweden

I loved this place

We were here for one week and we are very happy with the experience! The room had the standard I expected and had also for ex a fridge and AC. The daily cleaning of the room was good and staff friendly. The day we came here one member of the staff showed us to the room and it was still not cleaned since the last residents. The staff looked horrified and started cleaning immidiately. We didn’t mind. I would have been more concerned if they didn’t care! The location of the hotel is GREAT; balconies with seaview, no pool but sunbeds right at the seashore and not for from the Saranda-central with restaurants and supermarkets. The hotel snackbar with refreshments is good too. I wouldn’t mind staying at this hotel again in the future!

door johnsonSN Parijs, Frankrijk

Terrible experience

It is one of my worst experiences. I have traveled to many countries of the world and I have been to many hotels but I would not have recommended staying at the Dolphin Hotel to anyone. I was a few days ago at Hotel Delfini, I had booked a week stay, but I stayed only 2 days. Prices and hotel photos were different from those posted on booking. The rooms were very small, uncomfortable and with very old equipment. Breakfast was included in the price, but it was a very poor breakfast, only 2 eggs and a few sausages, there was very little choice. Very idiotic was the fact that I had to pay for sun beds and they were not included in the price of the hotel. The hotel owners stood at the reception and were very arrogant. When I asked him why it is not the same room I have seen in booking, in a harsh language they told me if you want to stay, or leave. They even kept all the money I had paid for a week's stay, despite the fact that I only stayed 2 days. The room where I stayed was not clean, I found some ants under the bed and the cleaner during the two days I stayed never came.

door albartash Kiev, Oekraïne

A good hotel with a potential to grow

We stayed at the hotel in Deluxe room for 3 nights. In general, this hotel is very nice among other different options in Saranda: a cleanup service worked unexpectedly well, breakfast (and the personal who serves it) was 5*. There were only two minuses. First one was the size of the room: I think Deluxe should be a little larger. Second one is major and important: reception was not quite polite (when we asked about refilling the soap dispenser, a manager spoke to us rudely without any hint of trying to solve everything silently, and finally the conflict was partially reduced by another receptionist, but it didn’t fix their reputation in my eyes). I think this hotel should pay more attention to the clients‘ needs. I wish I’d recommend this place, but for now I can’t: it still has some vital points to fix.

door Eduar M

The Best hotel

Is the best hotel in saranda with a delicious work and everything is perfect view food servis and all of these together make it a paradise Place to spend the holidays in amazing view when you can enjoy the sun’s sunset 🌅

door 426zachariasm Malmö, Zweden

Worst Hotel experience to this day

Wonderful city. Horrible hotel. Bad service, bad breakfast and ants in our room. I wouldn't recommend this to anyone. We were going to stay 14 days but left for another hotel after 7 days. Will be going back to Albania but to another hotel